1. Data Controller Information
This website is operated by:
Faunavital
New York, NY 10007, USA
Phone: +1 212 312 8800
Email: assist@faunavital.world
2. Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and safeguard your information when you visit our website https://faunavital.world and use our services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
3. Data We Collect
3.1 Information You Provide
We collect personal data that you voluntarily provide when you:
- Contact us through our contact form (name, email address, message content)
- Subscribe to our communications (email address, name)
- Provide consent for data processing
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Technical data: IP address, browser type, device information, operating system
- Usage data: pages visited, time spent on pages, navigation paths, referring URLs
- Cookie data: as described in our Cookie Policy
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: You have given explicit consent for processing your data for specific purposes
- Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services and website functionality
- Legal obligation: Processing is necessary to comply with legal requirements
- Contract performance: Processing is necessary to fulfill our contractual obligations to you
5. Purposes of Data Processing
We use your personal data for the following purposes:
- Responding to your inquiries and providing customer support
- Delivering requested information and services
- Improving our website, content, and user experience
- Analyzing website usage and performance
- Ensuring website security and preventing fraud
- Complying with legal and regulatory requirements
- Sending marketing communications (only with your explicit consent)
6. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with:
- Service providers: Trusted third-party vendors who assist in operating our website and services (hosting providers, analytics services, email service providers) under strict confidentiality agreements
- Legal authorities: When required by law or to protect our rights, safety, and property
- Business transfers: In connection with any merger, acquisition, or sale of company assets
7. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions: 2 years from submission date
- Marketing consent data: Until consent is withdrawn or 3 years of inactivity
- Website analytics data: 26 months
- Legal and accounting records: As required by applicable law (typically 7 years)
After the retention period expires, we securely delete or anonymize your personal data.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data
- Right to restriction: Request limitation of processing your data
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent: Withdraw consent at any time without affecting lawfulness of prior processing
- Right to lodge a complaint: File a complaint with your local supervisory authority
To exercise any of these rights, contact us at assist@faunavital.world. We will respond within 30 days.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:
- HTTPS encryption for all data transmission
- Secure server infrastructure with regular security updates
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
- Employee training on data protection practices
While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
11. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately, and we will delete such information.
12. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information, please review our Cookie Policy.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
14. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Faunavital
New York, NY 10007, USA
Phone: +1 212 312 8800
Email: assist@faunavital.world
16. Supervisory Authority
If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing of your personal data violates applicable law.